5.20 Printing a mailing document

From the View Device screen, you can launch the Print Mailing Document workflow in MyID Desktop to print the mail merge document associated with a card.

For more information about using MyID Desktop and Self-Service App workflows from within the MyID Operator Client, see section 3.3.2, Launching MyID Desktop or Self-Service App workflows.

To print a mailing document:

  1. Search for a device, and view its details.

    See section 5.1, Searching for a device.

    Alternatively, insert the device into a reader.

    See section 5.2, Reading a device.

    You can also view a device from any form that contains a link to the device.

    For example:

    • Click the item in the list on the DEVICES tab of the View Person form.
    • Click the link icon on the Device Serial Number field of the View Request form.

  2. Click the Print Mailing Document option in the button bar at the bottom of the screen.

    You may have to click the ... option to see any additional available actions.

    The Print Mailing Document workflow appears in a MyID Desktop window with the device already selected. If you have not already done so, insert the device you want to print; you cannot select a different device within the workflow.

    See the Printing mailing documents section in the Operator's Guide.